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Inbound Disaster Recovery (IDR)

Inbound Disaster Recovery is a system that enables the recovery or continuation of vital technology infrastructure and systems following a natural or human-induced disaster.

Inbound disaster recovery service will protect your in-bound voice calls from a disaster of any magnitude. It is designed to handle many simultaneous calls in the event of a Telco or PBX outage. It provides automated announcements, automated call distribution (ACD), dial by name, follow me, voicemail and vm to e-mail. This service is highly recommended for any business that cannot afford to lose in-bound calls.

Benefits

  • Never miss calls during a disaster.
  • Supports world-wide coverage.
  • No capital expenditure.
  • Remote access for immediate customized recordings to provide employees and customers with critical updates.
  • Adds redundancy to your existing solution.
  • Manage your business during any disaster and be a step ahead when customers need you the most.

Savings

  • Prevent loss of revenue.
  • Scalable packages.
  • Flat monthly rate.